Freshservice from Freshworks.
Right-size your service
management with
Freshservice.
Compounding pressures on
service management
Providing service management to educational institutions has evolved beyond fielding basic service requests and closing tickets. Furthermore, the teams providing service management are continuously asked to do more with fewer resources. Leaders are asked to continue to keep the business running while strategically looking for ways to further incorporate IT services and practices into their overall business needs. Students, staff and faculty now expect greater ease of use in their technological interactions with their institution and want to work in the channels of their choice
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Why Freshservice?
Freshservice is Freshworks’s intelligent, right-sized, cloud-native service management solution. Freshservice
does this by taking a fresh approach to building and delivering modern employee experiences and unified
service management —empowering businesses to achieve efficiency, fast time-to-value, and improved
employee satisfaction, and productivity.